Ambiguity in Two-Factor Authentication Codes
Two-factor authentication is a great method for making logins more secure.2 Although this system is straightforward, I’ve occasionally made a pretty stupid error while using it. Thankfully, it’s an...
View ArticleDownloading Speaker Slides from a Conference
Last month, my wife and I attended the O’Reilly Design Conference in San Francisco. The conference offered great keynotes and presentations, and the venue — Fort Mason Center — was spectacular....
View ArticlePlease Tell Me Who Will Transport My Online Order
When you order something online, wouldn’t it be great if you could tell which carrier will deliver your order? Let me tell you a quick anecdote why I wish that every online retailer would provide this...
View ArticleUnsubscribing from E-Mail Newsletters
Corporate newsletters that are actually worth reading are few and far between. If it wasn’t for rare gems like Sweetwater Music’s inSync emails with their blend of music tech news and production tips,...
View ArticleError Messages in Bounced Emails
Error messages are always annoying, but designers and developers can make them less painful by addressing three questions (in a language that is meaningful to their users): What went wrong? Why did it...
View ArticleApple DVD Player’s Way of Failing Silently
Our media collection contains a number of DVDs whose region code is 2, because I had bought them when I was still living in Germany. The region code of our DVD player is 1, though, and unfortunately,...
View ArticleThe Mystery of the Glowing TV Power Light
Why do power lights on TVs and computer monitors stay on when the device is powered up? I’ve been scratching my head over this question for quite a while now. That obnoxious light in the corner of my...
View ArticleThe Fundamental Importance of Visual Cues
As much as I like the instant gratification of purchasing music online, I still prefer the experience of handling a physical CD and its — hopefully extensive — printed booklet. Consequently, I often...
View ArticleThe Mobile App Connectivity Misery
Most mobile phone applications access or synchronize at least some data via the internet. If this connectivity is not available — for example, if you’re in an area that has flaky mobile service...
View ArticleA UI for a Sit/Stand Desk — How Complex Can It Be?
The sit/stand desk in our home studio is the best furniture investment we ever made. Prolonged sitting is linked to serious health risks, and a sit/stand desk helps alleviate those risks. I also feel...
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